Administrative Support
Calendar and email management, scheduling, documentation, coordination, and dependable day-to-day administration.
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Fatima Lorraine Ibarreta
Ready to take your business further.
Administration · Operations · Websites & Business Apps
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Organized operations. Smarter systems.
Administration • Operations • Websites & Business Apps
I keep businesses organized — and build the systems that help them run better.
Administrative & Operations Specialist · Web & App Developer
With 12+ years of experience in administration, operations, hospitality, customer service, and reporting, I bring real business know-how to every role — and I design websites and business systems that help teams work smarter.
12+ Years Experience
Administration & Operations
Websites
Business Apps
AI-Literate
About
Technology built around the way your business works.
I'm Fatima — an administrative and operations professional with 12 years of hands-on experience in hospitality operations, front office management, accounting support, customer service, and business reporting. I specialize in keeping day-to-day operations organized and efficient — managing records, coordinating teams, preparing reports, supporting customers, and solving practical business challenges.
Beyond administration and operations, I also create digital solutions for businesses, including professional websites, school management systems, and business applications. I work with WordPress, Shopify, Google Apps Script, and Supabase to turn business needs into practical tools. This combination of business experience and technology allows me to understand both how a system works and why a business needs it — whether you need administrative support, operational assistance, or smarter digital solutions, I can be a dependable part of your team in-office, hybrid, or remote.
12+
Years of professional experience
22+
Pages built for an organization website
5+
Websites & business solutions delivered
Flexible
On-site, hybrid, or remote
What I can help with
How I can support your business
Two sides of the same goal: a business that runs smoothly. Choose a side to explore.
Operations Support
Organizing processes, records, reports, and the daily operations that keep a business running smoothly.
Let’s talkData & Reporting
Excel, Google Sheets, data entry, record management, and accurate reports you can make decisions from.
Let’s talkCustomer & Client Support
Professional communication with clients, suppliers, and teams — and reliable follow-up.
Let’s talkWebsite Design & Development
Multi-page websites built from scratch or on WordPress, Shopify and Wix — responsive layouts, navigation, forms, animations, and ongoing updates.
Let’s talkBusiness Apps & Systems
Custom tools that replace scattered spreadsheets and paperwork — records, invoices, payments, attendance, receipts, and reports.
Let’s talkE-commerce Administration
Shopify and WooCommerce store administration — products, content, and keeping the shop up to date.
Let’s talkAutomation & Smart AI Use
Streamlining repetitive processes with Apps Script and n8n, while using AI thoughtfully to support research, productivity, and problem-solving
Let’s talk
Toolkit
Tools I work with
The software and platforms I use to run operations and build for the web.
Business & Productivity
Microsoft OfficeMicrosoft ExcelGoogle WorkspaceGoogle Sheets
Websites & E-commerce
WordPressShopifyWooCommerceWixHTML & CSS
Business Apps & Automation
Google Apps ScriptSupabasen8nVisual Basic
Business Support
QuickBooksAlshamelOpera PMSAccounting supportData entryReportingDocument management
Design & Content
CanvaPhotoshopIllustratorPremiere ProDaVinci Resolve
AI & Modern Tools
AI writing & draftingAI research supportPrompt writingResponsible AI use
Portfolio
Selected work & projects
Websites and business systems I've built — each one grounded in real operational needs.
Project 01
Google Apps Script • Google Sheets • Automation
School Management System
A complete management system for The School of Haraka, built on Google Sheets and Apps Script — covering students, parents, classes, pricing, invoices, payments, attendance, automated receipts, and reports.
Project 02
HTML & CSS • WordPress • Shopify • Forms
Website Build & Digital Administration
Designed and developed websites for Haraka Center for Movement Arts and LoraTech, with responsive layouts, consistent branding, intuitive navigation, and interactive animations.
Project 03
Web App • Supabase Database
Salon Management SystemDemo
A multi-branch salon management web app developed as a demo project using Supabase, designed to help service businesses manage branches, bookings, customers, staff, sales, expenses, and day-to-day operations from one centralized system.
Project 04
Visual Basic
Hotel Administrative Application
Built a hotel software application as a personal project to solve real-world administrative tasks I encountered in hotel operations.
Career
Experience that built my foundation
January 2023 – January 2026 (Part-time) · February 2026 – Present (Full-time)
Administrative & Website Support
Haraka Center for Movement Arts
- Managed daily administrative operations
- Prepared reports and maintained accurate records
- Coordinated with clients, suppliers, and internal teams
- Supported website and digital platform updates
- Improved processes and solved operational issues
July 2014 – January 2026
Front Office Manager cum Reservation Supervisor
Bravo Royal Hotel Suites
- Managed daily administrative operations
- Prepared reports and maintained accurate records
- Coordinated with clients, suppliers, and internal teams
- Supported website and digital platform updates where applicable
- Improved processes and solved operational issues
Credentials
Education & certifications
Education
Bachelor of Science in Commerce
Major in Banking & Finance · University of Saint Anthony, Philippines
2013
Certificate in Computer Secretarial
2-Year Course · University of Saint Anthony, Philippines
2010
Certifications
SMART Android Mobile Apps Development for Beginners
September 25, 2024
Introduction to Bookkeeping
October 10, 2025
Why me
Why work with me
The qualities I bring to every business I support.
Reliable
Built on 12+ years of professional experience.
Organized
Strong administrative and documentation background.
Adaptable
Comfortable learning new systems and technologies.
Builder
I build websites and business systems — not just use them.
Problem Solver
I enjoy finding practical solutions to operational problems.
AI-Literate
I use AI thoughtfully to work efficiently — with human oversight guiding the final outcome.
Working together
What you can expect
The standards I hold myself to on every task and project.
"
Clear communication, so you always know where things stand.
Communication
"
Reliable follow-through on every task, big or small.
Dependability
"
Organized workflows that keep the details from slipping.
Organization
"
Professional attention to detail and practical problem solving.
Quality
These reflect the standards I bring to my work. Genuine testimonials will be added here as they come in.
Get in touch
Let's make your workday easier.
Looking for a reliable professional to keep your administration and operations organized — or to build the website or system your business needs? Let's talk.
Emailibarretafatima23@gmail.com
LinkedInfatima-lorraine23
Phone+965 98940075
WhatsAppChat on WhatsApp
LocationKuwait · Open to on-site, hybrid & remote roles